Return Policy

 

These rules for exercising the right of withdrawal (hereinafter – the Rules) are in force between:  

The Seller – Limited Liability Company "Infinitas", reg. No. 40103330966, legal address: Jaunmoku 26, Riga, LV-1046, and  

The Buyer – a consumer (a natural person who has purchased goods for purposes not related to their commercial or professional activity), regarding the Goods purchased on the Seller's website www.cubikone.lv (hereinafter – the Website).

 

The Buyer has the right to exercise the right of withdrawal within 14 (fourteen) days from the delivery of the Goods and, without providing any justification, return the Goods in accordance with the rules described below:

 

1. *Withdrawal Form*:

   1.1. Before the withdrawal period expires, the Buyer informs the Seller of their decision to withdraw from the Goods by submitting a completed withdrawal form or a notification regarding the exercise of the right of withdrawal:

   - In paper form to the address: Jaunmoku 26, Riga, LV-1046, or  

   - Electronically via email: info@cubikone.lv.

   1.2. The term is considered met if the Buyer sends the withdrawal form or notification of withdrawal to the Seller before the withdrawal period expires. The Buyer is responsible for proving that the withdrawal form was sent within the set deadline.

 

2. *Return Period*:

   2.1. The Buyer sends the Goods back to the Seller or hands them over without undue delay, but no later than 14 (fourteen) days after submitting the withdrawal form or notification of withdrawal to the Seller.

 

3. *Methods of Returning the Goods*:

   - By parcel locker, locker address: Lielirbes 27, Riga T/c Spice;  

   - By post to the address: Jaunmoku 26, Riga, LV-1046;  

   - By personal submission at the "Cubikone" store, Jaunmoku 26, Riga.

 

4. The Buyer covers the direct costs of returning the Goods.

 

5. *Requirements for Returned Goods*:

   5.1. The returned Goods must be in the same condition as when received.

   5.2. The Goods and their packaging must be undamaged, with no loss of the product's appearance (labels intact, protective films unremoved or undamaged, except for packaging films that must be removed to open and operate the Goods, etc.), and unused.

   5.3. The Goods must be returned with the same set of components as received, including the purchase document, user instructions, and other product accessories. A product set consisting of multiple Goods must be returned in full, i.e., all items in the set must be returned.

 

6. The Buyer is responsible for any reduction in the value of the Goods if the Goods were used for purposes other than determining the nature, characteristics, and functioning of the Goods. If signs of wear are detected, the Seller calculates the damage caused to the Goods and deducts this amount from the refund to the Buyer, informing the Buyer accordingly.

 

7. The right of withdrawal cannot be exercised:

   - If the Buyer has opened the packaging of an audio recording, video recording, or computer software.

 

8. *Refund*:

   8.1. The Seller, without undue delay, but no later than 14 (fourteen) days after receiving the Buyer's decision to withdraw from the Contract, refunds the Buyer the amount paid for the Goods and the delivery costs. The Seller refunds the said amount by bank transfer to the account provided by the Buyer from which the payment for the Goods was made.

   8.2. If the Buyer has chosen a delivery method that is not the Seller’s cheapest standard delivery method, the Seller will only refund the delivery costs corresponding to the Seller’s cheapest standard delivery method.

   8.3. The Seller reserves the right to withhold the refund until the Goods are received or the Buyer provides proof that the Goods have been returned, whichever comes first.

 

9. *Seller's Contact Information*:

   - Email: info@cubikone.lv  

   - Phone: +371 26 463 463

 

10. *Validity and Amendments to the Rules*:

   10.1. The right of withdrawal is valid only if the Buyer is a consumer – a natural person who purchases Goods for personal use (not for commercial activities).

   10.2. The Rules apply to all Goods purchased on the Website.

   10.3. The Seller has the right to unilaterally amend the Rules without prior notice to the Buyer. The new version of the Rules becomes effective from the moment the Seller publishes it on the Website.

   10.4. The Buyer is obliged to familiarize themselves with the current version of the Rules before purchasing the Goods. Using the Website and purchasing Goods signifies agreement with the current version of the Rules.

   10.5. Issues not covered by the Rules are governed by the laws of the country where the Seller is registered.